Contact us
We are here to help with bookings, payments, partner accounts and complaints.
💬 In the app
The fastest way: open Chat with us in the Lokly or Lokly Partner app. Our team replies in the same chat.
✉️ Write to us
Use the form below. We reply within 24 hours on working days, on the email you give.
🕘 Support hours
Monday to Saturday, 10:00 AM – 6:00 PM IST
🏢 Business address
Elite Finserv
A-523, Grandthum, Noida, Uttar Pradesh 201308, India
⚖️ Grievance Officer
Shashi Kant
Write to the Grievance Officer
Complaints are acknowledged within 24 hours and resolved within 15 days.
Send us a message
Tell us what you need. We reply within 24 hours on working days, on the email you give. Never send an OTP, UPI PIN or card number here.
For payment issues, please include your booking ID or Cashfree order number and the date of payment. Lokly will never ask for your UPI PIN, OTP, CVV or card number.